Privacy Policy

Privacy Policy

Last updated: October 3, 2025

This Privacy Policy explains how Glowline (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers (“you,” “your”) who use our website, services, or contact forms.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or interact with us:

Personal Information

Name

Email address

Phone number

Address or property location

Any additional details you provide through booking forms or messages

Automatically Collected Information

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the site

Cookies and tracking pixels used for analytics and advertising

2. How We Use Your Information

We use your information to:

Provide quotes and fulfill service requests

Communicate about appointments, installations, and updates

Process payments and deposits

Improve our website and customer experience

Send promotional offers or service reminders (you can opt out anytime)

Run advertising campaigns and retargeting through platforms like Google Ads and Meta (Facebook/Instagram)

3. Cookies and Tracking Technologies

We use cookies, tracking pixels, and analytics tools (such as Google Analytics and Facebook Pixel) to understand visitor behavior and improve marketing performance.

You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4. Information Sharing

We do not sell or rent your personal information.
We may share your data only with:

Trusted contractors or service providers assisting in installations

Payment processors (for secure transactions)

Marketing platforms that help us deliver relevant ads (e.g., Google, Meta, or email automation tools)

All third parties are required to keep your information confidential and use it solely for the purpose of providing services to Glowline.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.
While no online system is 100% secure, we take your privacy seriously and strive to safeguard your data.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your information

Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

8. Links to Other Websites

Our website may contain links to third-party sites (such as social media, suppliers, or affiliates). We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this policy, please contact us:

📧 [email protected]
📞 (480) 442-4453
🌐 www.glowlinepro.com